What We Do

Our highly-trained health specialists work with job seekers including people with disabilities, ex-offenders, single parents, youth, mature age, homeless, non-English speaking clients, migrants, refugees and more. Our services include engagement and education, assessment, intervention, placement, and sustaining ongoing independence.

Engagement & Education

Using our unique work focussed health tools, and programs, Back2Work supports your team to engage your job seekers. Our three-way interviews are innovative, evidence-based opportunities for collaboration between job seekers, employment consultants and health professionals.

Back2Work helps you make a difference. We offer a variety of training to upskill your team. By improving the skills of your staff, they will be able to engage job seekers more effectively, leading to better, faster outcomes. Our unique training programs include mini mental health sessions as well as topics created especially for your team’s specific training and development needs.


Our highly trained Back2Work team of allied health specialists partner with you to deliver individually tailored, evidence-based plans to support your job seekers to address their psychological, medical and employment barriers. All our interventions are quick and solutions-focussed to help your job seekers overcome their obstacles to finding work and preparing them to enter, or re-enter, the workforce.


Back2Work’s expert allied health team can perform psychological and medical assessments that determine the best strategies and outcomes for your job seekers. Our evidence-based, 10-Step, Work Focussed Intake Assessment was developed by experts and looks at your job seeker’s strengths plus their employment and medical barriers to form the best strategy for your job seeker to gaining meaningful employment pathways quickly and effectively.

Our innovative assessment process uses a range of unique health assessments to assist you and your team in understanding job seeker barriers and developing plans and recommendations for your job seekers to become work ready.


Back2Work offers job seeker support in many ways, including assessments to determine possible risks of falling out of work, developing strategies with them to overcome these risks and linking them with support in the workplace. We also offer face-to-face or video call post-placement support.

Sustaining Employment

Starting a new job can be daunting for anyone, which is why Back2Work allied health professionals can support your job seekers in their first 12 weeks of employment.

We want your job seekers to succeed, and to realise their full potential, so our post-placement service helps people problem solve, manage and overcome difficulties to support them to sustain their new employment.

We also offer ongoing support in the 12 to 26 and 52-week stage to help them stay employed long term. This includes progression planning, managing employment relationships, and promoting independence.


Did you know Groups are just as effective at improving capacity and outcomes as individual health sessions? Back2Work offers a suite of specialised Groups written by experts and delivered by the Australian Health Practitioner Regulation Agency (AHPRA) registered health professionals.

Our Group programs have been developed to enhance a job seeker’s capacity. They are an efficient, effective and cost-effective approach to gaining positive outcomes and results quickly.

We have a variety of group programs appropriate for all job seekers plus specialist programs for cultural groups, ParentsNext, substance abuse and more.

Individual Services

Face-to-face sessions with your job seeker to address barriers to work and support them to build their confidence and skills to find, or return to, work. Our sessions use Back2Work’s unique, evidence-based tools to plan the most effective pathway to employment.

Individual services also include medical assessments that can provide evidence to Centrelink to support a review of a job seeker’s circumstances and work capacity.